Refund policy

At SEHRAN, we are dedicated to delivering exceptional home aesthetics and premium fragrances. In the rare event that your product arrives damaged or does not meet the described functionality, we are committed to resolving the issue immediately.

Exchange Eligibility & Process

• 7-Day Window: You have 7 days from the date of delivery to request an exchange.

• How to Reach Us: To initiate an exchange, please contact us within this period via our Instagram or directly at 0317-8354204.

• Processing Time: Once we receive and verify your returned items, your exchange will be processed within 7 days using the same fulfillment method, at no additional fee to you.

Note: SEHRAN currently does not offer refunds. We strictly operate on an exchange-only policy for qualifying items.